We built this for More
This isn't a slide deck. It's a working AI agent that handles nbn inquiries, mobile plan questions, billing support, troubleshooting, CommBank Yello offers, and more. Try it.
Try the Chat Agent
Ask about nbn plans, mobile coverage, billing questions, CommBank Yello discounts, troubleshooting your internet, or anything a More customer might ask.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge—just over the phone. Call to experience what More customers would hear.
0485 009 292In production, this connects to your existing phone system with custom hold music and routing.
What Lorikeet Can Deliver for More
AI that actually understands telecommunications—nbn plans, mobile networks, billing, troubleshooting, and regulatory compliance. Not just generic chatbot responses.
Natural Conversations
Customers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues—not just FAQ lookups.
Real Integrations
Connected to your customer management systems, billing platforms, and network tools. Look up account details, plan information, and service status in real time.
Compliance Ready
Built-in safeguards for telecommunications. Financial hardship detection, TIO complaint handling, vulnerability identification, and compliant messaging—always.
Plain English Support Logic
Define support processes in plain English. Update plan policies, troubleshooting flows, or billing procedures instantly without engineering tickets.
Voice + Chat + Email
Same AI brain across every channel. Customers get consistent answers whether they call, chat, or email about their nbn or mobile service.
Deploy in Days
This entire demo—support processes, knowledge articles, safety checks—was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for More. Real logic for real scenarios.
Connected Your Systems
Ready to connect to More's customer management, billing, and network monitoring systems. This demo shows the experience—yours will have real integrations pulling live data.
Wrote Your Support Processes
10 support processes covering nbn internet, mobile plans, billing, account management, CommBank Yello, technical troubleshooting, plan recommendations, international roaming, complaints, and a general catch-all.
Added Your Knowledge
Articles scraped from More's help center covering nbn, mobile, billing, hardware, CommBank offers, and more—instantly searchable by the AI.
Went Live
Chat and voice are working right now. Email and SMS work the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the support logic, knowledge, and safety checks powering this demo.
10 Support Processes
nbn internet, mobile plans, billing, account management, CommBank Yello, troubleshooting, plan recommendations, international roaming, complaints, and general inquiries—all in plain English.
5 Safety Checks
Financial distress detection, adversarial input blocking, no weak uncertainty, no unsolicited escalation, and no unauthorized financial advice—all active.
Knowledge Base
Scraped from More's help center—covering nbn plans, mobile services, billing, hardware setup, CommBank Yello offers, and more. The AI searches these to answer customer questions.
Ready to Add the World's Best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox